The minimum/recommended system requirements for using the software are as follows.

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You can download the software you need after registering on our website.

Here is the download link:
https://kitronyx.com/store 

If you have trouble downloading, please contact our sales team.

Sales Team Contact Information:
E-mail: Sales@kitronyx.com

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No, when a new version is released, 

you can upgrade your purchased software for free.

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If you have any other inquiries, please leave a message through the URLs below, and we will respond promptly.

For product inquiries: https://www.kitronyx.com/contact

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When you purchase our software, we provide a separate USB dongle (lock key). 

The software can only be used for measurements on the PC where the dongle is connected.

Please note that if you lose the dongle, you will need to repurchase the software, 

so be careful not to misplace it.

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We offer custom software development in the following areas. 

Costs are calculated based on the average wage rate, taking into account the required time and manpower.

• Applications based on Windows OS and .NET Framework

• Serial and TCP/IP communication

• Additional requests can be discussed as needed.

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You can find the differences between these software programs in the table below.

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If you lose the license dongle received after purchasing ForceLAB2, you will need to purchase a replacement.

If the license dongle breaks within one year of purchasing ForceLAB2, it can be replaced free of charge.

 However, if the damage is due to user negligence, costs may apply.

For breakages after one year, replacement is available for a fee.

Email: sales@kitronyx.com 

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This section provides a comparison and explanation of the Target ADC, Sensitivity Option, and Scale Factor features supported by ForceLAB2.

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The Gain Tuning step in the calibration process functions to correct deviations between the sensor's nodes. 

During this process, a Gain value is assigned to each node, and

 this value is determined within the range set by the Gain Bound. Below is an example image.

The Gain Bound should be set to prevent significant errors 

when the force at the Gain Tuning point and the measured force differ greatly.

We generally recommend a range of 0.5 to 2.0.

※ Measurement performance may degrade if Gain Tuning is performed 

with weights different from the actual usage environment.

[Results of Removing Gain Bound Restrictions]

[Results of Setting Gain Bound to 0.5 ~ 2.0]

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