We recommend storing the product in a dry place at room temperature (23℃±5℃)
For sensor, please store them flat to avoid folding.
Do not place any items on top of the sensors.
If you have any other inquiries, please leave a message through the URLs below, and we will respond promptly.
For product inquiries: https://www.kitronyx.com/contact
For technical support inquiries: https://www.kitronyx.com/support_request
SensorThe sensors are consumables and do not come with a separate warranty period.
We provide an inspection report for quality assurance when delivering the sensors.
In the case of initial defects, we offer product replacements.
Controller
1. The warranty period for the product is one year from the date of purchase.
2. After the warranty period ends, A/S (after-sales service) will be provided for a fee.
3. A/S cannot be provided within the warranty period in the following cases:
a. If the user has arbitrarily repaired, disassembled, or modified the product.
b. If the label on the bottom of the main body is missing or shows signs of tampering.
c. If the product is damaged due to user negligence or incorrect use, or if the issue is not due to product defects.
d. If the product is severely damaged and deemed unrepairable.
1. For Windows 10: Press the Windows key + R key together.
The Run dialog box will appear.
Type dxdiag and press OK.
2. You can check the CPU and memory, and by moving to Display (or Display 1 & Display2), you can check the graphics card in use.
We recommend storing the product in a dry place at room temperature (23℃±5℃ ).
For sensors, please store them flat to avoid folding. Do not place any items on top of the sensors.
We recommend storing the product in a dry place at room temperature (23℃±5℃)
For sensor, please store them flat to avoid folding.
Do not place any items on top of the sensors.
If you have any other inquiries, please leave a message through the URLs below, and we will respond promptly.
For product inquiries: https://www.kitronyx.com/contact
For technical support inquiries: https://www.kitronyx.com/support_request
Sensor
The sensors are consumables and do not come with a separate warranty period.
We provide an inspection report for quality assurance when delivering the sensors.
In the case of initial defects, we offer product replacements.
Controller
1. The warranty period for the product is one year from the date of purchase.
2. After the warranty period ends, A/S (after-sales service) will be provided for a fee.
3. A/S cannot be provided within the warranty period in the following cases:
a. If the user has arbitrarily repaired, disassembled, or modified the product.
b. If the label on the bottom of the main body is missing or shows signs of tampering.
c. If the product is damaged due to user negligence or incorrect use, or if the issue is not due to product defects.
d. If the product is severely damaged and deemed unrepairable.
If you have any other inquiries, please leave a message through the URLs below, and we will respond promptly.
For product inquiries: https://www.kitronyx.com/contact
For technical support inquiries: https://www.kitronyx.com/support_request
1. For Windows 10: Press the Windows key + R key together.
The Run dialog box will appear.
Type dxdiag and press OK.
2. You can check the CPU and memory, and by moving to Display (or Display 1 & Display2), you can check the graphics card in use.
If you have any other inquiries, please leave a message through the URLs below, and we will respond promptly.
For product inquiries: https://www.kitronyx.com/contact
For technical support inquiries: https://www.kitronyx.com/support_request
We recommend storing the product in a dry place at room temperature (23℃±5℃ ).
For sensors, please store them flat to avoid folding. Do not place any items on top of the sensors.
If you have any other inquiries, please leave a message through the URLs below, and we will respond promptly.
For product inquiries: https://www.kitronyx.com/contact
For technical support inquiries: https://www.kitronyx.com/support_request