You can re-register with the same email after deleting your account.

However, any coupons or points you had before deleting your account will not be restored, and any coupons you used or downloaded will no longer be valid.

If you have any other inquiries, please leave a message through the URLs below, and we will respond promptly.

For product inquiries: https://www.kitronyx.com/contact

For technical support inquiries: https://www.kitronyx.com/support_request 

All personal information entered during account registration will be deleted.

If you have any other inquiries, please leave a message through the URLs below, and we will respond promptly.

For product inquiries: https://www.kitronyx.com/contact

For technical support inquiries: https://www.kitronyx.com/support_request 

Here is how to delete your account:

1. Please log in.

2. Click the "My" button in the top right corner.

3. Click on "Delete Account."

If you have any other inquiries, please leave a message through the URLs below, and we will respond promptly.

For product inquiries: https://www.kitronyx.com/contact

For technical support inquiries: https://www.kitronyx.com/support_request 

If you do not remember your password, you can find them through the Password Finder on the login page.

※ Your ID is the email you used when signing up.

Follow the steps below to change your password:

1. Click the login button on the website.

2. Click the "Forgot  password?" tab.

3. Enter your Email and click "Find password"

4. Click "Reset Password" and a reset email will be sent to your registered email.

5. Select "Reset using email" and click the "Continue" button to set a new password via the email you receive.

If you have any other inquiries, please leave a message through the URLs below, and we will respond promptly.

For product inquiries: https://www.kitronyx.com/contact

For technical support inquiries: https://www.kitronyx.com/support_request 

You cannot change the email registered at the time of sign-up, but you can change your name, company name, and phone number.

Follow the steps below to update your member information:

1. Log in to the website.

2. Go to the My tab (https://www.kitronyx.com/shop_mypage).

3. Edit your information in 'Account Info'

4. Click the 'confirm' button after changing your member information.

If you are unable to make changes using the above method, please contact us via Contact Us, and we will manually process your request after verification.

https://www.kitronyx.com/contact

If you have any other inquiries, please leave a message through the URLs below, and we will respond promptly.

For product inquiries: https://www.kitronyx.com/contact

For technical support inquiries: https://www.kitronyx.com/support_request